APPKITT AI
APPKITT Desk system graphic
APPKITT Desk

Support that resolves, instead of collecting tickets. 

An AI agent trained on your actual business — your docs, your policies, your product — handling customer questions on your website, over email, and by SMS.

APPKITT DeskTypical build: 2–5 weeks.Fixed feeFixed dateNamed engineersAPPKITT DeskTypical build: 2–5 weeks.Fixed feeFixed dateNamed engineers
The gap

What it is costing you right now 

Your team answers the same forty questions every week. Each one costs a few minutes and a context switch. Meanwhile customers who ask at 9pm wait until morning, and some of them don't wait at all.

APPKITT Desk in operation

What it does

  • Resolves common questions instantly from your real documentation, not generic guesses

  • Handles order status, bookings, policies, troubleshooting and account questions

  • Escalates to a human with the full conversation attached, on clear rules you set

  • Learns from what it can't answer — every gap becomes a knowledge base update

  • Runs on web chat, email, SMS and WhatsApp from one brain

  • Reports weekly on volume, resolution rate, escalation reasons, and the questions your business keeps failing to answer

The part most vendors skip

The value isn't the chat widget. It's the knowledge base — building an accurate, structured, maintained source of truth about your business. That's most of the work, and it's the part that makes the difference between an agent that helps and an agent that embarrasses you.

Typical build: 2–5 weeks.

APPKITT Desk

A support agent trained on your business that resolves customer questions on your site, by email and over SMS before they ever reach a human. 

An AI agent trained on your actual business — your docs, your policies, your product — handling customer questions on your website, over email, and by SMS.

The audit

Find out what the gap is worth in your business. 

The AI Audit is a fixed-fee, two-week engagement. You get a ranked opportunity map, annual cost of each gap, build estimates, and a payback timeline. If you go ahead with a build, the audit fee comes off the invoice.

No obligation to build. The audit is yours either way.